Shipping policy

SHIPPING OPTIONS

We offer several different shipping options to suit your timing and budget. We ship all our products with Canada Post and carrier rates are calculated at check-out. Please note that we have seen longer than normal delivery times with Canada Post and packaged may take up to 10 business days to arrive.

$3 regular mail shipping available for our bandanas only. We have this option to help reduce the cost of shipping as the bandanas are small enough to fit in the mail slot. *Please note that tracking is not included. Estimated delivery time is 3-10 business days.
Expedited parcel (estimated 2-8 business days)
Xpresspost (estimated 2-4 business days)
Priority (estimated 2 business days)
FREE shipping on orders over $100

ORDER PROCESSING TIMES

We take 1-3 business days to process your order.

SHIPPING LOCATIONS

We currently only sell and ship within Canada.

REFUND POLICY

For more information on our refund policy, please visit this page.

CANCELLATION POLICY

If you need to cancel your order please email us ASAP at hello@pomandchi.com or DM us on Instagram. If your order has already been processed it cannot be cancelled.